Privacy Policy

AMANCO ELECTRICAL – PRIVACY POLICY

Amanco Electrical respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

1. Information We Collect

We may collect personal information including your:

• Name and surname
• Contact number
• Email address
• Physical or installation address
• Company details
• Information required to prepare quotations and proposals
• Information relating to your solar or electrical requirements
• Payment and invoicing information

We only collect information that is reasonably necessary for our business activities and to provide our services.

2. How We Use Your Information

Your information may be used to:

• Respond to enquiries and requests
• Prepare quotations and proposals
• Arrange site visits and installations
• Provide solar and electrical services
• Process invoices and payments
• Communicate with you regarding your installation or service
• Comply with legal, regulatory and contractual requirements
• Improve our products and services

We will not use your personal information for purposes unrelated to those for which it was collected unless permitted by law or with your consent.

3. Sharing of Information

Where reasonably necessary, your information may be shared with trusted service providers, suppliers, finance providers or other parties involved in providing our services.

We will not sell or rent your personal information to third parties.

4. Protection of Your Information

Amanco Electrical takes reasonable measures to protect personal information against loss, unauthorised access, disclosure, alteration or destruction.

5. Retention of Information

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, or where retention is required by law.

6. Your Rights

Subject to applicable legislation, you may request:

• Access to personal information we hold about you
• Correction or updating of inaccurate information
• Deletion of information where legally permissible
• Withdrawal of consent where processing is based on consent
• Information regarding how your personal information is being processed

7. Direct Marketing

Where required, Amanco Electrical will obtain the appropriate consent before sending direct electronic marketing communications. You may request that we stop sending marketing communications to you.

8. Contact Us

9. Changes to This Privacy Policy

Amanco Electrical may update this Privacy Policy from time to time to reflect changes in our business, services or applicable legislation. The latest version will be made available on our website.

By providing your personal information to Amanco Electrical, you acknowledge that you have read and understood this Privacy Policy and that your information will be processed in accordance with applicable legislation.